Terms and Conditions

  1. A family ticket admits strictly 4 people, additional family members must be booked separately
  2. All bookings must be made in advance.
  3. All cancellations are non-refundable.
  4. Once a slot has been booked it cannot be amended.
  5. All participants in the tour should arrive 15 to 30 minutes in advance of their slot.
  6. There is no minimum age for children but younger children should be accompanied by an appropriate adult. Adults should assess the suitability of children to attend the event.
  7. All those wishing to participate in the tour should take responsibility for assessing their own health and current medical status to ensure that the tour will not cause them any health issues or concerns. If uncertain or unsure doctors should be consulted in advance.
  8. Our volunteers at the event are not medically qualified though they will extend every courtesy on the night and help in any way they can.
  9. Each participant in the tour should sign and agree to an insurance indemnity before entering the Forbidden Forest tour.
  10. All personal belongings brought onto the tour or left in the care of our Volunteers is done so at your own risk.
  11. We plan to run the tours whatever the weather conditions might be so we ask that you take responsibility for your own appropriate clothing at the event.